Terms & Conditions

Terms & Conditions are important for any business to survive in todays world. You are arranging the happiest day of your life and the last thing you want to see is a sheet full of negativity telling you that we won’t set up in a small gaps, or we won’t play this song or that song, or that if the moon is in a certain position in the sky then your day will be ruined some other way. We firmly believe in simplicity and this is reflected in our terms and conditions which you will find below and supersedes all previous versions.

General

  • An event is only confirmed when we are in receipt of your signed hire agreement together with the non-refundable reservation fee. It is important that you return your hire agreement to us within 15 days otherwise we cannot guarantee our availability.
  • A safe electrical supply must be provided for the DJ’s use. As a minimum we need two 13amp sockets within 10m of our area. For events taking place in a marquee we have special document available which informs your marquee provider of our power & marquee requirements.
  • We require at least an hour to rig and a further hour to dismantle our equipment. If the start time is delayed due to reasons beyond our control then the client must understand that we still need an hour, but will try to set up as quickly and as safely as possible.
  • In the unlikely event that your DJ will be unable to perform due to unforeseen circumstances such as illness or other emergency then DISCOfever will send another DJ with similiar equipment and experience to cover the event for the same cost.
  • DISCOfever staff have the right to work in a safe environment.  We will not tolerate abuse (physical or otherwise) and reserve the right to end the party without further notice.  In such cases a refund will not be given.

Payments

  • The balance of the total fee must be received no later than two weeks prior to the event. Payment can be made by cheque or by internet bank transfer. Bank details are available on request. we do not accept balance payments in cash on the night other than by prior arrangement.

Cancellations

  • The DJ assigned to your event will be holding your date exclusively for you and will turn away all other work. The potential loss of work in the event of a cancellation is real and tangible therefore DISCOfever will charge a cancellation fee. Cancellations must be made in writing or by e-mail. We do not accept telephone cancellations.
  • If you cancel within 90 days of the event the cancellation fee is 50% of the outstanding balance.  If you cancel within 30 days of the event the cancellation fee is 100% of the outstanding balance.
  • If you cancel outside of the 90-day period you are free to cancel your event without penalty other than losing your non-refundable date reservation fee.

A full copy of our terms and conditions is printed on the rear of our hire agreements.